General Conditions of Sale

ARTICLE 1 — CONFIRMATION CONDITIONS

Any order confirmation must reach us no later than two working days prior to the date of the event.

The order is deemed firm and final upon receipt of the quote signed and dated by the customer, marked “good for agreement” and accompanied by the payment of a deposit corresponding to 100% of the total amount, including VAT of the order.

ARTICLE 2 — DEFINITION OF THE NUMBER OF PERSONS INVITED

• 8 days before the event, a first variation in the number of guests is sent to us, confirmed in writing. Otherwise, the number of guests indicated on the signed estimate will be retained for billing.

• The final number of participants (billing basis) must be sent to us within 3 working days (72 hours) prior to the event, at 12 hours, followed by written confirmation. In the event that we notice a variation greater than or less than 20% than the estimate made, we reserve the right to charge the costs already incurred for this service.

A new estimate can then be issued by us for final agreement in the context of an increase, decrease or partial cancellation of a service.

• We reserve the right to refuse a modification in the event of force majeure (strike, fire, bad weather, etc.) or in the context of the supply of a product not mentioned in our prices.

• Any telephone reservation or any modification made to the file must be confirmed in writing, by post, fax or email in order to be admissible.

ARTICLE 3 — CANCELLATION CONDITIONS

Any telephone cancellation or modification of any kind made to the file must be confirmed in writing, by post, fax or email in order to be admissible.

Technical and administrative costs are invoiced in the event of cancellation of an order for a given day according to the deadlines thus defined:

  • Cancellation received before D-21: cancellation free of charge, the deposit is returned to you.
  • Between D-21 and D-10: the cancellation fees correspond to 80% of the rental amount, with a minimum of €550 excluding VAT. Snacks and equipment are not charged.
  • Between D-10 and D-2: the cancellation fees correspond to 100% of the rental amount, with a minimum of €550 excluding VAT. Snacks and equipment are not charged.
  • After D-2:100% of the quotation amount is invoiced.

ARTICLE 4 — TERMS OF PAYMENT

Invoices are payable within 15 days. The Formeret Group provides the following payment methods:

  • Bank check
  • Bank transfer
  • Online bank card payment

• The normal payment period is in accordance with the provisions of article L 4431 of the Commercial Code, the payment period for our invoices cannot exceed 45 days at the end of the month or 60 days at the end of the invoice.

• Non-payment of amounts due within the period set by law will result in the application of late payment penalties, payable the day after the due date on the invoice. The new article D. 441-5 of the Commercial Code sets the amount of the lump-sum compensation for recovery costs at 40 euros. The purpose of this compensation is to compensate for recovery costs in the event of late payment in order to cover the administrative and internal costs associated with late payment.

Penalties are due without the need for a reminder.

They run from the day following the payment date shown on the invoice or, failing that, the 31st day following the date of receipt of the goods or the end of the performance of the service.

The late payment penalty rate will be equal to the interest rate applied by the European Central Bank plus 7 points. The customer will be required to pay the amount without prior notice, any interest for one month started being due.

ARTICLE 5 — LIABILITY & INSURANCE

• Any loss, degradation, disappearance, breakage of the equipment made available to customers will be invoiced at its replacement price, and are not included in the price of our services. Likewise, any disappearance of property belonging to our customers or their guests is not covered by any insurance; these additional costs related to the organization of an event are borne by the customer.

• The equipment is made available for one day unless otherwise specified in our quotation.

• Excessive consumption of alcoholic beverages by participants is the responsibility of the event organizer. Under no circumstances would space Cléry be considered responsible for overflows and breakages caused by excessive consumption.

ARTICLE 6 — COMPLAINTS

• Any complaint, when providing space or delivering goods and drinks, not mentioned to our reception team, will be considered null and void. No complaint will be received later.

• For hygiene reasons, no goods can be taken back or exchanged in the case of food products.

All disputes relating to this sale will be under the exclusive jurisdiction of the Paris Commercial Court.

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